At Big Bamboo we respect your need for privacy. Any information you enter is kept confidential and will not be shared with third parties for any reason. For security reasons credit card information is never stored at Big Bamboo.

Information We Collect
We may collect the following information in order to promptly and securely process your order: your name, billing address, telephone number, email address, shipping information, credit card details, products purchased and promotional codes. We use the information we collect to process your orders and to email you order updates and special promotional offers. We never share your personal information with any third party

What are cookies?
"Cookies" are text files that a Web server can store on a user's computer. Cookies allow a website to store information, such as products viewed or purchased, on a user's machine and later retrieve it. The pieces of information are stored as name-value pairs. Cookies are designed to be readable only by the Web site that created them. A name-value pair is simply a named piece of data. It is not a program, and it cannot "do" anything. A website can retrieve only the information that it has placed on your machine. It cannot retrieve information from other cookie files or any other information from your machine. "Cookies" are used primarily by websites to identify users who have previously visited the site.

By using our website, or any part thereof, you consent to the collection and use of this information by Big Bamboo. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you are not comfortable with any of the changes to our Privacy Policy, you will have the opportunity to remove your information from our network at any time.

Contacting Us
If you have any questions about this Privacy Policy, our business practices, or a personal experience dealing with this website, please feel free to contact us at:



Use of the Website:
By accessing ("the website"), you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links:
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability:
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. The website is provided on an “as is” and “as available” basis.  Big Bamboo makes no representations, warranties, covenants, agreements or guarantees, express or implied, as to the accuracy, reliability, quality, suitability, truth, currency or completeness of any of the contents of the website or any goods or services that may be sold in connection with the website. All express or implied conditions, representations and warranties, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement, are hereby expressly disclaimed. Big Bamboo shall in no event be liable to you or to any other person or entity for any damages, liabilities, claims, losses, costs, expenses or injuries suffered in connection with or in any way relating to or resulting from your use of, or inability to use, the website.

Applicable law:
This website and the terms and conditions contained therein shall be governed by the federal laws of China.